Intercom - The Future of Customer Service

How strong company culture leads to high customer satisfactionПодробнее

The Nordstrom Way: Embracing change in customer serviceПодробнее

A day in the life of a conversation designerПодробнее

The best time to implement #AI for #customerservice was yesterday; the second best time is today.Подробнее

🎯 Why AI Adoption is Essential for Support LeadersПодробнее

Intercom Off Script - Episode 5: Better, Faster, CheaperПодробнее

Defining and evaluating a remarkable customer experienceПодробнее

✨ Welcome to the Brave New World of #customerservice – driven by #AIПодробнее

A day in the life of a support knowledge managerПодробнее

Leadership's role in creating a customer-centric cultureПодробнее

How to lead your customer service team into the AI futureПодробнее

Unlocking customer service's strategic potential with AIПодробнее

Maximizing Team Efficiency with AI: Insights from Intercom's Customer Service leadersПодробнее

What does the future of CS look like? 🤔Подробнее

Strategies for getting executive buy-in to adopt AI-first CSПодробнее

Building the future of AI-first customer serviceПодробнее

Think Limitless Conversations – Ep. 24: AI - Transforming the Future of Customer ServiceПодробнее

Intercom Off Script - Episode 3: Reinventing customer service with AIПодробнее

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Dovetail's Serena Chan on why customer research is a crucial part of your support strategyПодробнее